Should You Order the Feedback Sandwich? Efficacy of Feedback Sequence and Timing

Amy J. Henley & Florence D. DiGennaro Reed
1 Total CEU | 1 Supervision CEU
4.79 out of 5
(19 customer reviews)


Read the following article and pass a 5-question quiz on it:

Henley, A. J., & DiGennaro Reed, F. D. (2015). Should you order the feedback sandwich? Efficacy of feedback sequence and timing. Journal of Organizational Behavior Management, 35, 321-335.

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To earn credit, you will be required to read the article and pass a 5-question quiz about it. You can retake the quiz as many times as needed, but you will not receive exactly the same questions each time.


This study sought to investigate the efficacy of feedback sequence—namely, the feedback sandwich—and timing on performance. Undergraduate participants performed simulated office tasks, each associated with a feedback sequence (positive–corrective–positive, positive–positive–corrective, corrective–positive–positive, and no feedback), presented in a counterbalanced fashion. Half of the participants received individual verbal feedback delivered privately by the researcher immediately after each session, and the remaining participants received the same type of feedback immediately before each session. The aggregate data suggested no feedback was the most efficacious for participants who experienced feedback prior to performance, and the corrective–positive–positive sequence was the most efficacious for participants who received feedback following performance. Differences in feedback timing were not significant except for the no feedback condition. These results document that the feedback sandwich was not the most efficacious sequence, despite claims to the contrary.

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19 reviews for Should You Order the Feedback Sandwich? Efficacy of Feedback Sequence and Timing

Based on 19 reviews
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1-5 of 19 reviews
  1. Anon1

    The information was very helpful for implementation of supervisory feedback.

    (1) (0)
  2. Avatar

    As a PhD candidate, I am heavily researching supervision feedback history and found this quite interesting compared to other studies I have read. I definitely recommend, if even as a thought provoking read.

    (1) (0)
  3. Avatar

    Helpful article that gave great insight on providing effective feedback.

    (1) (0)
  4. Riley J Moncrief

    Interesting research, important to how supervisors deliver feedback

    (1) (0)
  5. Avatar

    Helpful information not the best for a novel person to ABA

    (1) (0)

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